Refund Policy
Refund Policy - the basics
1. Overview
We strive to provide high-quality legal services tailored to our clients' needs. Due to the nature of legal services, refunds are granted only under specific conditions outlined below.
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2. Non-Refundable Services
All fees for legal services, consultations, and advice are non-refundable once work has commenced or services have been rendered. This includes any research, document preparation, or legal representation.
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3. Refund Eligibility
Refunds may be considered in the following situations:
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If payment was made in error or in duplicate.
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If we are unable to provide the agreed-upon service due to unforeseen circumstances on our end.
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If a service has not yet commenced and a refund request is made within 48 hours of payment.
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4. Refund Request Process
To request a refund, clients must submit a written request via email to chudleighlegalservices@gmail.com within the applicable timeframe. The request must include proof of payment and a detailed explanation of the reason for the refund.
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5. Processing Time
Approved refunds will be processed within 10 business days and issued via the original payment method.
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6. Chargebacks and Disputes
Clients are encouraged to contact us directly for any refund concerns before initiating a chargeback or dispute. Unjustified chargebacks may result in additional fees or legal action.
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7. Changes to This Policy
We reserve the right to modify this refund policy at any time. Continued use of our services constitutes acceptance of any changes.
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8. Contact Us
For any questions or refund requests, please contact us at:
Chudleigh Legal Services Ltd. Address: 30 Glebelands, Chudleigh, Newton Abbot, Devon, TQ13 0GB. Tel: 07985 312681. E-mail: chudleighlegalservices@gmail.com.